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We rely on obtaining as much information about a topic as possible to mitigate risk and unknowns in business and in our daily lives.  That knowledge becomes the backbone of our decision support. The trouble is, there is so much information produced daily, that in our hectic lives we can rarely go through it all, let alone sift through the information to only focus on pertinent knowledge to retain.  But are you finding the most up-to-date information? Is the information you are relying on for your decision support, years or even decades old?

Decision support straight to your inbox

Linguamatics NLP provides an Alerting capability to reduce the time required to review and provide results that are appropriate to your needs. Alerting allows you to schedule NLP search queries to be run at desired intervals, whether it is monthly, weekly, or even daily to keep up-to-date with your newest indexed information. 

This knowledge can be delivered via email to an individual or groups with the most recent and relevant information at your fingertips at all times. This broadens the benefits gained from an NLP approach – recipients of these emails can be across the organization, not just Linguamatics hands-on users.

The range and application of the alerting can be as broad as you need. You are not limited to one question but can schedule as many query alerts as you would like, to differing groups of recipients, as appropriate. This flexibility enables many different groups (e.g. different therapeutic area leads, medical affairs teams, safety assessment groups, to name but a few) to keep up-to-date.


Using NLP workflows to identify key social determinants of health

A year has gone by since I last blogged about the importance of social determinants of health (SDoH). Since then so much has happened in our lives. The COVID-19 pandemic has affected us all, in ways we could never imagine and it will continue to do so into the future.  When you review the SDoH risk factors, you realize that, due to the pandemic, responsible citizens are now enforcing one of these risk factors for safety reasons: social isolation.  It wasn’t too long ago that social isolation was branded a warning sign for mental health issues - not a recommendation for maintaining physical health.  


The value of NLP for payers and health plans

Health plans and payers rely on medical record review for multiple different business-critical processes. Manual review of the vast amounts of unstructured medical data is very labor-intensive, requiring significant staff and time investment - with related high costs - and generally, slow headway. However, the vital member insights that can be gained from medical records and other unstructured healthcare data sources are too important to be ignored. To address this challenge, payers have increasingly been assessing technology options to streamline the process of identifying and extracting these insights in a more efficient, cost-effective manner.

Natural Language Processing (NLP) as an AI (Augmented Intelligence) technique has become increasingly popular with payers and health plans in recent years. By using NLP to analyze unstructured data like PDF medical records, call center transcripts, and Electronic Health Record (EHR) exports, companies are now able to streamline business processes where manual review is needed - extracting key healthcare insights from medical records in a fraction of the time, at a fraction of the cost.

Key NLP application areas for payers and health plans

Business-critical processes requiring medical record review include NCQA HEDIS™ quality measure reporting, clinical review/medical necessity and Medicare risk adjustment. The more established use of NLP in disease coding, and especially risk adjustment, has paved the way for NLP to also be applied in new areas to enhance predictive models, identify high risk members, reduce manual chart review and streamline business audit processes that require extensive medical record review.


In the rapidly evolving fight against COVID-19, IQVIA is committed to deploying our resources and capabilities to help everyone in healthcare do what needs to be done, and to keep things moving forward. Pharmaceutical and healthcare organizations, governments, and the broader scientific communities around the world are working to assess the impact of the virus, and how this can be tackled.

As part of this effort, it’s critical to have access to the best evidence from a broad range of data, including scientific literature, clinical trials and other textual sources. For intelligence from unstructured text, Linguamatics can help. Our Natural Language Processing (NLP) technology enables fast, systematic, and comprehensive insight generation from unstructured text. These sources can include scientific literature, clinical trial records, preprints, internal sources, social media, and news. Capturing key information from these many sources and synthesizing into one place – an Evidence Hub – gives users a deeper understanding of everything that’s going on. This approach can speed answers to key questions to confront the COVID-19 pandemic, such as:


Better diagnosis needs more than diagnosis codes

It’s well known that cardiovascular diseases are one of the major causes of death both in the US and globally. This level of disease puts great pressures on health systems to manage the patient load, both at the population level and at the individual level. As with all diseases, treatment is more effective and less costly if patients can be diagnosed earlier on their care journey. One barrier here is that diagnosis codes for conditions such as valvular heart disease can be inaccurate and vary across health systems. More information resides in the unstructured text of medical records but this is slow and tedious to extract manually.

Fast accurate diagnosis of aortic stenosis with Natural Language Processing

A recent short paper by Solomon et al from Kaiser Permanente Northern California (KPNC) used Natural Language Processing (NLP) algorithms to extract detailed clinical information from echocardiography (ECG) reports. NLP is an Artificial Intelligence (AI) technology used to transform free, unstructured text in documents and databases into normalized, structured data suitable for analysis. Their results were more accurate than using diagnosis codes to identify aortic stenosis, for a patient cohort of over 500,000 individuals.